Delivery, dispatch, discount codes & returns/exchanges policy

UK including Channel Islands & Northern Ireland

We send all our orders via UK first class signed delivery through the Post Office.

Cost - £3.23. 

International

The cost of international postage is a flat fee of £8. This includes signed for delivery, a tracking code and we deliver to any country globally. If you have a question regarding international delivery please email us at hello@happystride.co.uk.

Dispatch

You will receive an email once your items have been dispatched. We aim to dispatch as soon as possible - usually next day.

Discount codes

We are only able to accept one discount code per order.

Returns/exchanges

This is a personal service & we offer a zero hassle returns and exchanges policy.

Although we hope you love your happystride order, if it doesn’t fit or wasn’t what you expected then don’t worry. Email us within 28 days of receiving your order at hello@happystride.co.uk to let us know if you would like a return or exchange. 

As we are a small business, the cost of returning the item is down to you. We strongly suggest you use a recorded or tracked service. We hope in the future to be able to offer free returns as we grow, but for now we hope you understand. 

Unless faulty, the items must be in a non worn condition (apart from trying on) in original packaging – not washed or run in.